Computer
Consultancy 
Those involved with computer systems are likely to agree that things are never as simple as the product advertisements make out, and that you often need sensible advice to help your decision-making, and effective training.
This is particularly important in current market conditions, with a wide and potentially confusing range of competing systems, and with many questions relating to how the Internet can be of benefit.
Examples of how computer consultancy may be of benefit to you are:
- Providing advice about the internet
- Designing & developing your web sites
- Identifying your system needs
- Providing a detailed analysis of alternatives, before you purchase
- Writing your new application
- Liaising with suppliers on your behalf
- Supervising the implementation of new routines
- Ensuring staff are trained appropriately
- Resolving queries by phone, e-mail or keyboard "take-over"
Providing advice about the internet
Are you needing to make more effective use of the Internet?
- Implications for your computer equipment
- Generalised jargon (such as e-mail, downloading, etc.)
- Selecting the right Internet Service Provider for your needs
- Using Microsoft Word, Outlook, etc. for e-mail
- What kind of web site will you need?
- Are you likely to need secure e-commerce facilities?
- How do you let the world know you are there?
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Designing & developing your web sites
You may already have been trained on web design, but need to have your web site designed and set up within tight timescales.
We can help you to:
- Establish the most appropriate software to create your web pages
- Establish the most appropriate Internet Service Provider for your needs
- Identify the best "theme", style, etc. to match your requirements
- Determine whether some pages will be "protected" against unauthorised use
- Create the web site and publish it on your ISP's web server
- Show you how to subsequently amend the web pages and to re-publish them
- Let "the world" know about your services
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Identifying your system needs
Your business needs need to be matched with possible ways of handling your routines
- What are your perceived system needs?
- Are there routines which currently take place accurately enough and efficiently enough?
- To what extent will revised manual or computer systems be of benefit to you?
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Providing a detailed analysis of alternatives, before you purchase
Consider non-computer solutions first!
- There may be low-cost or no-cost ways of achieving your desired results!
Choosing appropriate software
- Are you considering certain software for historical reasons, or because it is someone's "pet" package?
- Which selection criteria to use, and how to weight each criteria?
- R B Consultancy offers independent advice to get the system which matches your needs
Choosing appropriate equipment
- What equipment (computers, physical network, printers, scanners, etc.) is right for your current and projected needs?
- Which selection criteria to use, and how to weight each criteria?
- R B Consultancy offers independent advice to get the system which matches your needs
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Writing your new application
There may be a point where you want to improve, simplify, or extend some of the routines you use, but have not got the time or experience to do this within your timescales. R B Consultancy can create the applications for you.
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Liaising with suppliers on your behalf
It is vital that your needs are expressed in ways to which potential systems suppliers can relate. R B Consultancy can help to make sure that everyone is "on the same wavelength".
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Supervising the implementation of new routines
- Do you have the time (or inclination) to ensure that the new routines are effectively implemented, and on time?
- If not, R B Consultancy can provide your project-management
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Ensuring staff are trained appropriately
R B Consultancy can help you & your staff get the best from:
- Standard training courses
- The development of some routines
- And perhaps training on some specialist packages.
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Resolving queries by phone, e-mail or keyboard "take-over"
After your new routines have been implemented, and staff trained, on-going support may be arranged, for help by:
- Telephone
- pcAnywhere (or similar product), to achieve "take-over" of your mouse and keyboard if & when necessary
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